- You protect your principles through firmness and confrontation, while EII protects them through kindness and example.
- You end a relationship with someone who has let you down, while EII looks for an explanation and gives them another chance.
- You focus on what a person has actually done, while EII cares about their potential to improve.
Key question: When someone close to you lets you down, do you distance yourself to protect yourself or try to understand and help them?



